Privacy Policy
Last updated: 15/08/2025
1. Introduction
Oz Jackpot Trail ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lottery services and website.
2. Information We Collect
Personal Information
We may collect the following personal information:
- Full name and date of birth
- Email address and phone number
- Residential address
- Payment and banking information
- Government-issued identification numbers
- Gaming preferences and history
Technical Information
We automatically collect:
- IP address and device information
- Browser type and version
- Usage data and website interactions
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Process lottery ticket purchases and prize payments
- Verify your identity and age
- Comply with legal and regulatory requirements
- Prevent fraud and ensure platform security
- Provide customer support services
- Send important account and service notifications
- Improve our services and user experience
- Promote responsible gaming practices
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With lottery platforms and gaming authorities as required by law
- With payment processors for transaction processing
- With service providers who assist in our operations
- When required by law enforcement or legal proceedings
- To protect our rights, property, or safety
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- SSL encryption for all data transmissions
- Secure servers with restricted access
- Regular security audits and updates
- Employee training on data protection
- Multi-factor authentication systems
6. Your Rights
Under Australian Privacy Principles, you have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser, but some features may not function properly if cookies are disabled.
8. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Gaming records are typically retained for 7 years as required by Australian gaming regulations.
9. International Transfers
Your information is primarily stored and processed in Australia. If we transfer data internationally, we ensure appropriate safeguards are in place to protect your privacy.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@ozjackpottrail.com.au
Phone: 1800 JACKPOT (1800 522 576)
Address: Privacy Officer, Oz Jackpot Trail, Sydney, NSW, Australia